Our Team

Our highly-skilled team of experts average more than 20 years of boots-on-the-ground experience in manufacturing, operations and strategic management. This experience, combined with access to exclusive industry benchmarking data, enables us to partner with clients to transform and optimize their business. Our tools help address every aspect of the business from the shop floor operations to the sales strategy and beyond.

HRI Leadership

Laurie Harbour, President & CEO

“I work with clients to develop strategies for long-term success. I share data and knowledge with them in order for them to be the best they can be.”

Laurie A. Harbour, President & CEO

As president and CEO of Harbour Results, Inc., Laurie Harbour leads a team of analysts and manufacturing consultants to help small- to medium- sized manufacturers develop short- and long-term strategies, improve their operations, reduce risks and optimize business. Spending most of her life around the manufacturing industry, she utilized her experience and knowledge to found HRI in 2005. Since that time, Laurie has been responsible for developing both the consulting services and targeted tools to profitably grow the organization into a leading manufacturing consulting firm. As a trusted advisor to the North American manufacturing industry, HRI monitors, researches and analyzes the manufacturing value stream to identify strengths and weaknesses, gaps and risks, and business and operational opportunities in an effort to help the industry transform to be more successful in the global marketplace. Additionally, the company is the leading forecaster for the automotive tool and die industry, collecting and analyzing data on a regular basis through Harbour IQ, our proprietary market intelligence tool. Laurie and her team utilize this information along with their expertise to help companies solve problems and improve business. As an industry thought-leader, she is regularly quoted in both business and trade magazines. Additionally, she speaks to companies and at forums on topics such leadership, cultural transformation, supplier collaboration, manufacturing, overall business operations improvement and manufacturing forecasting. Prior to Harbour Results, Laurie was vice president and company officer at Harbour Consulting. Additionally, she was responsible for development and management of The Harbour Report, the landmark study of labor efficiency for automotive OEMs. Laurie earned a Bachelor of Arts from the University of Michigan-Dearborn in Operations Management and Human Resources and is on the board of directors of a small injection molding company in based in Michigan. Also, 2018, she was named Crain’s "Notable Women in Manufacturing" and Plastics News’ "Women Breaking the Mold." Additionally, she was named Plastics News "Automotive Newsmaker of the Year" for 2018.

Scott Walton, COO

“My focus is to help clients profitably scale their organizations while preparing for the future through solid lean practices and strong leadership.”

Scott Walton, COO

Scott Walton is chief operating officer at Harbour Results, Inc. With more than 30 years of experience in strategic planning, operations management, lean manufacturing and supply chain management, he has assisted multi-nationalcompanies, government entities and business professionals worldwide. Walton’s expertise lays in automotive, plastics, defense and distribution. He works closely with automotive, manufacturing and distribution companies to assess their business needs on a strategic, financial and operational level. Walton is also an expert at restructuring manufacturing companies with a focus on quickly diagnosing the issues and developing plans to restructure finance, sales and particularly the operations of the company. Scott oversees the Harbour team of senior consultants that assists clients in implementing operational changes, drive throughput and improve profitability. Prior to joining HRI, Walton was president of the automotive market segment for Nypro Inc., a global leader in custom plastic injection molding where he was responsible for development and deployment of auto strategy on a worldwide scale. In addition, he held operational responsibility within four automotive-focus factories (two in the U.S. and two in Mexico) and a sales/engineering office in Detroit. In addition to his work at Nypro, Walton has held various leadership and operational roles both domestically and internationally. He also is a skilled communicator, which assists during presentations and training. Walton holds a Bachelor of Science in mechanical engineering from Temple University. His engineering degree is supplemented with extensive post graduate courses and professional training as well as two expatriate assignments with British and Europe operational responsibilities.

HRI Team

Cara Walton, Director

Cara runs the company’s Harbour IQ service, which includes organizing, planning and directing data and information for Harbour IQ members and partners. She also studies economic, business, trade and tariff trends impacting the manufacturing industry and consults with clients on its impact on business. Finally, she supports marketing and sales activities for the organization.

Ben Wasiak, Analyst Consultant

Ben is focused on collecting and analyzing data and information from multiple sources to inform clients, assist in solving problems and improving business performance. He plays and important role in the company’s benchmarking and market studies deliverables and contributes to the Harbour IQ manufacturing intelligence tool.

Guy Hutchison, Senior Consultant

Guy works with clients to assist in optimizing processes quickly in new environments. Guy’s expertise is lean system implementation including lean assessments, development of lean strategies and execution plans. Guy regularly conducts training, and mentors business leaders on all lean methodologies and at all levels of organizations. He has supported large multi-national companies and small companies under $100M in revenue.

Robert Kimmel, Senior Manager

Robert is part of the strategy consulting team. He has a particular focus on sales strategy and processes, supports business assessments and financial, costing and quoting analyses of clients. Specifically, he has worked with numerous manufacturing companies on strategy formulation, which cascade into action and results. Robert was the manager that launched Harbour IQ in 2015, HRI’s market insight and competitive benchmarking products and services.

Gregg Lambert, Senior Consultant

Gregg is responsible for client strategy development and execution projects, business turnarounds and transformations, manufacturing operations improvement projects, operations assessments and coaching and mentoring leaders at HRI clients. Gregg is a manufacturing expert who has successfully worked in many companies to transform their operations and leadership to high performing businesses with a high level of profitability. Most recently, he worked on a project with a $300M plastics processor to drive operational improvement across eight plants as the operations lead.

Nicole Eldred, Analyst Consultant

Nicole is part of the Harbour IQ team, garnering manufacturing data and information from various resources to inform and educate clients. Her knowledge and analysis contribute to the development of the company’s benchmarking and market studies for the Harbour IQ manufacturing intelligence tool, the leading manufacturing benchmarking resource. Additionally she support client management and association benchmarking activities.

Gene Mussel, Director

Gene Mussel is part of the consulting team focused on business strategy development and integration. He has extensive experience in plastics manufacturing. He utilizes data analytics to identify opportunities for business and operational improvements and helps implement strategies to improve efficiency and profitability. Additionally, Gene's merger and acquisition expertise support client's desire to build or diversify their holdings.

Nick Stanziola, Senior Consultant

Nick implements operations improvement initiatives, turnaround, strategy execution, competitive benchmarking, product launch and program management processes for metal and plastics product manufacturers, stamping die and injection mold makers. He works on-site with clients to drive continuous improvement, optimize processes and improve throughput through a number of operational tools.

Mark Shircliff, Senior Consultant

Mark is responsible for the execution of manufacturing operations improvement projects, strategic planning projects, benchmarking, conducting operation assessments and coaching and mentoring leaders at HRI clients. His knowledge and experiences enable him to quickly assess the clients needs and implement productivity improvements.

James Goodsel, Analyst Consultant

James works both as an analyst on the Harbour IQ team and as a consultant. He balance his time between managing data, collecting intelligence and developing custom analysis for clients and working to improve operational efficiency and manufacturing processes at HRI’s manufacturing clients.

Daniel Miller, Analyst Consultant

Daniel uses his experience to manage and analyze data the company collects through benchmarking and market research. As a member of the Harbour IQ team, he supports the consultants by providing relevant data and develops reports with custom outputs to help inform HRI’s clients, the industry and associations. He also manages the Manufacturing Benchmarking Studies with more than 500 participants annually.

Lisa Lehman, Business Development Manager

Lisa is responsible for attracting leads and securing new business. She leverages her experience and over a decade of traditional and non-traditional manufacturing sales knowledge to help HRI achieve its near- and long-term business growth goals.